Information we collect
- Information that you give us
When you register and use our services or applications, we collect the information that you give us. This may include information like your name, email address, phone number, date of birth, country of residence, language, gender and time zone.
- Information we collect when you use our services or applications
We collect and process information about your use of our services or applications. This can include information about your device, your location, your interaction with our services, applications and other symcom VR users, your content and your purchases.
- Information about your device
When you use our services or applications, we may collect specific information about your device, such as the product model, serial number, operating system, device settings, device performance, Internet service provider, IP address and other unique identifiers.
- Location information
With your consent, we may collect and process information about your precise location. When we have your location information, we use it to tailor our services or applications for you and other users.
- Information about your use of our services or applications
We collect certain information about your interaction with our services or with other users through our services or applications. This could include information about your gameplay, your online status, your service use history, your connections with other symcom VR users and the content that you share with them.
- Your purchases
Some of our services or applications allow you to make purchases. If you use any of our services or applications to make a purchase, we use information to process the purchase. This could include payment information, such as your credit card number, account authentication information and contact information like your billing and shipping address. It is also possible that purchases started in our services or applications complete their process through third parties’ payment platforms. These third parties may collect information according to their own privacy policies that must be consulted directly with them.
Use of information
We may use your information to contact you and send information we think is relevant to you.
Whom we share your information with
We may share your information with our commercial patners and with official authorities in response to legal requirements. We may also share your information with other symcom VR users when a service or application with this functionality is used, according to what you specifically choose to share in these cases.
Security of the information
We have implemented administrative, physical and technical security measures that are designed to protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. You should understand though that, despite our efforts, no security can be guaranteed as impenetrable.
Information about children
At symcom VR we do not knowingly collect, use or share personal information from children under the age of 14 without verifiable parental consent or as permitted by law. If symcom VR finds out a minor under the age of 14 has given personal information without his/her parent or guardian’s consent, we will delete such information from our files.